Returns & Exchanges
At TT, we want you to love your home as much as we do, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If your purchase isn't the perfect fit for your space, our streamlined process ensures a hassle-free resolution.
Return Process
- 1.Initiate Your Request
Log into your TT account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization.
- 2.Pack with Care
Place the items in their original packaging, ensuring all protective inserts and hardware are included to prevent damage during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to the outside of your box and drop it off at any authorized carrier location.
- 4.Refund Processing
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.